Karla Younger is the vice president of HR Services for Coca-Cola Bottlers’ Sales and Services where she oversees human resources (HR) services and transformation. She has been in shared services for over 19 years and contributed to the Coca-Cola system for 25 years. During her tenure, Karla has launched Payroll Shared Services within Coca-Cola Enterprises’ Finance Shared Services startup, led the North American HR Shared Services operations at launch, and contributed to the startup of a multifunction Business Services organization within Coca-Cola Refreshments. She has a continuous focus on elevating the employee experience, improving efficiency and effectiveness, and delivering value to customers.